Frequently Asked Questions

Products & Materials

What materials are used in your furniture?
Our furniture is crafted from high-quality, sustainably sourced timber, upholstered fabrics, and premium hardware. Each piece is designed for durability and timeless style.

Do you offer custom finishes or sizes?
Yes, many of our products can be customized to suit your preferences. Explore our range at provincialshomeliving.com for more details.

How do I care for my furniture?
We recommend regular dusting and avoiding direct sunlight or moisture. Specific care instructions are provided with each product.

Ordering & Delivery

What are your delivery options?
We offer nationwide delivery with trusted carriers. Delivery times vary based on location and product availability.

Can I track my order?
Yes, once your order is dispatched, you’ll receive a tracking link via email.

Do you deliver internationally?
Currently, we only deliver within Australia.

Returns & Warranty

What is your return policy?
We accept returns within 30 days for unused items in original packaging. See our full policy at provincialshomeliving.com.

Does your furniture come with a warranty?
Yes, most items include a manufacturer’s warranty against defects. Warranty terms are provided with your purchase.

Showrooms & Visits

Can I visit a showroom?
Our showrooms are open by appointment. Browse our collections online at provincialshomeliving.com.

Do you offer virtual consultations?
Yes, we can arrange virtual appointments to discuss your needs.

Trade & Wholesale

Do you work with interior designers or trade professionals?
Absolutely! We offer trade discounts and dedicated support. Learn more on our website.

How can I become a stockist?
For wholesale inquiries, please visit provincialshomeliving.com.