Refunds and Returns Policy

At provincialshomeliving.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

Returns

You may return most items within 30 days of delivery for a refund or exchange, provided they are unused, in their original condition, and in the original packaging. Some exclusions may apply, including custom-made or clearance items.

To initiate a return, please contact our customer service team. You will be responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a certain number of days, depending on your bank or card issuer.

Exchanges

If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you.

Non-Returnable Items

Certain items cannot be returned, including:

• Custom or personalized products
• Clearance or sale items
• Gift cards

Shipping for Returns

You will be responsible for return shipping unless the return is due to our error. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

For any questions regarding our refund and return policy, please reach out to our customer service team.

Thank you for shopping with provincialshomeliving.com!